Customer Support Center
Get help from the EE345 team with your order, payment, pickup or delivery.
CHAT ON WHATSAPPFrequently Asked Questions
How do I place an order?
Add items to your cart, then choose Checkout & Pay Online to place your order. If WhatsApp checkout is offered, you can choose it instead to arrange your order with our team.
How do I pay?
Yes. You can pay securely online at checkout using the currently supported card payment options. Select your preferred available payment method when placing your order. PayPal is also offered at checkout. If you choose WhatsApp checkout, payment is arranged with our team.
Do you deliver?
Choose pickup or delivery across Grand Cayman at checkout. If you choose WhatsApp checkout, our team will arrange the available options with you.
Is an item in stock?
Product pages show live availability. If something shows low availability, message us and we'll confirm before you order.
Can I return or exchange an item?
Contact us as soon as possible with your order number and we'll work with you on the best solution.
How do I check my order status?
Send us your order number on WhatsApp and we'll update you right away.